Your Privacy

T91's Privacy Policy
Your Data, Our Responsibility

T91 takes your personal information extremely seriously. This policy clearly explains what data we collect, why we collect it, how we use it, and how we keep it secure.

Last updated: 1 January 2026  |  Bengali Version
Our Privacy Commitment
🔐
256-Bit SSL Encryption
Bank-Level Security
🚫
Never Sold to Third Parties
Never, to anyone
GDPR-compliant
International-Standard Data Protection
👁
Right to access your data
Request at any time
100%
Data Encrypted
5+ years
Secure data storage
0 Times
Data Sale Records
48 Hours
Response to Data Requests

How Does t91 Protect Your Privacy?

Learn about the core pillars of our privacy protection

End-to-End Encryption
Every data transfer is protected with 256-bit TLS/SSL encryption — the same technology used by the world's leading banks.
Your data is never sold
t91 never sells or rents your personal information to advertising companies or third parties. This is a core commitment we make, and it will never change.
KYC data stored in a secure vault
Identity documents and KYC files are stored on separate, secured servers and can only be accessed by verified staff for specific purposes.
You're in Control of Cookies
You have full control over which cookies we use. We give you the option to disable all non-essential cookies at any time.
Regular Security Audits
t91's data systems are audited every three months by independent cybersecurity experts. Any vulnerabilities identified are remediated without delay.
Your Rights Are Protected
You may request to view, correct, delete, or port your data at any time. We will respond within 48 hours.
Section 01

Introduction – Why This Privacy Policy?

When you use the t91 (https://t91.biz) platform, you share certain information with us. This Privacy Policy gives you complete transparency about exactly what we do with that information. We believe data protection is not a formality — it is your fundamental right and one of our most important responsibilities.

This policy applies to t91's website, mobile browser version, and any apps or services launched in the future. By using t91, you are deemed to have consented to the collection and use of your data as described in this policy.

We comply with GDPR (General Data Protection Regulation) and the data protection requirements of the Curaçao eGaming license. While this policy is written in Bengali, the English version shall be considered final in all legal matters.

In plain terms: We use your data solely to provide our services — nothing more. That's the bottom line.

Section 02

What data do we collect?

T91 collects two types of data – what you provide directly, and what is generated automatically through your use of the platform.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Creation & Notifications
Financial Information BKash/Nagad number, transaction history Deposit & withdrawal process
Device Information IP, Browser, Operating System Security & fraud prevention
Usage Data Game history, betting patterns Personalised experience & service improvement

We never store your full credit/debit card number, bank password, or bKash/Nagad PIN. All payment processing is handled directly through the respective payment gateway.

Section 03

How Do We Use Your Data?

T91 uses collected data solely for specific, legitimate purposes. All purposes are clearly outlined below:

  • Account Management: To verify registration, secure login, and protect your account
  • Payment Processing: To process deposits and withdrawals and maintain transaction records
  • Customer Support: To resolve your issues quickly and accurately
  • Fraud Prevention: To detect suspicious activity and ensure the safety of all members
  • Legal Obligations: To meet the requirements of licensing authorities and applicable laws
  • Service improvement: To analyse usage patterns and deliver a better experience
  • Relevant communications: To send you personalized offers and updates (with opt-out option)

Our Commitment: Your information will never be used beyond the purposes listed here. Should we need to use it for any new purpose, we will obtain your consent first.

Section 04

When and with whom is your data shared?

T91 never sells your data. However, in certain specific circumstances, limited information may be shared with third parties. These circumstances are fully listed below:

  • Payment processors: bKash, Nagad, Rocket, and other payment gateways — only the information necessary to complete the transaction
  • Identity Verification Agencies: Third-party verification services for the KYC process
  • Licensing Authority: Mandatory reporting to the Curaçao eGaming regulatory authority
  • Legal Obligations: In cases of court orders or government investigations
  • Cybersecurity Auditor: For platform security testing (data anonymised)

T91 maintains strict confidentiality agreements with all third parties with whom data is shared. They may only use the data for the specified purpose and may not share it with any further parties.

Note: t91 never sells or transfers your data to advertising companies, data brokers, or marketing agencies. This policy is a fundamental part of our business model.

Section 06

Data Security Measures

T91 has implemented multiple layers of security to protect your data — not merely to meet legal obligations, but as a standard we set for ourselves:

  • TLS 1.3 / SSL Encryption: Highest-Grade Encryption for All Data Transfers
  • AES-256 Storage Encryption: All stored data is fully encrypted
  • Two-factor authentication (2FA): Additional Security for Account Login
  • DDoS Protection: Protection Against Server Attacks
  • Restricted access controls: Only authorized staff can access the data they need
  • Regular Penetration Testing: Tested by external security experts every three months
  • Incident response plan: Members will be notified within 72 hours in the event of any issue

However, no internet transmission can be guaranteed 100% secure. We therefore advise all members to use strong passwords, keep 2FA enabled, and avoid logging in over public Wi-Fi.

Section 07

How long is data retained?

How long t91 retains your data depends on the type of data and applicable legal requirements. As a general rule, we keep data only for as long as necessary to provide our services — no longer.

Data TypeRetention periodReason
Account information5 years after account closureLegal Obligations
Transaction records7 yearsFor financial audit purposes
KYC Documents5 yearsAs required by licensing regulations
Gaming History3 yearsFor Dispute Resolution
Customer Support Chat2 YearsService Quality Improvement
Marketing PreferencesUntil you opt outWith Your Consent

After the designated period, data is securely deleted or fully anonymized. If you wish to initiate the deletion process yourself, please contact us.

Section 08

Your Data Rights

As a t91 member, you have important rights regarding your personal data. We fully respect these rights and respond to any request within 48 hours.

1
Right to Know
You can find out exactly what information we hold about you
2
Right to Rectification
You can request corrections to any inaccurate or outdated information
3
Right to erasure
You can request deletion of your data, except where retention is required by law
4
Right to data portability
Request a copy of your data in a machine-readable format
5
Right to Restrict Processing
You can request that we restrict the use of your data for specific purposes
6
Right to Object
You may object to marketing or profiling

How to Submit a Request: Email us at privacy@t91.biz or reach out via live chat. We will respond within 48 hours after verifying your identity.

Section 09

Protection of Minors' Data

T91 does not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory during our registration process. Should we become aware that a minor's data has been collected, we will delete it immediately and close the associated account.

If a parent or guardian believes their child's information is held by t91, please contact us at privacy@t91.biz. We will respond within 24 hours.

Section 10

Changes to the Privacy Policy

T91 may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will send a notification to your registered email
  • We'll notify you via special banners or pop-ups on the platform
  • We will update the "Last Updated" date at the top of this page

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree, please request account closure.

Section 11

Contact & Data Protection Officer

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact our Data Protection Team directly:

Data Privacy Email
privacy@t91.biz
Response Within 48 Hours
General Support
support@t91.biz
24/7 Live Chat Support

For more information, visit our FAQ Page & Terms & Conditions here.

Safe & secure

Enjoy with Peace of Mind — Your Data is Safe with Us

Your privacy is fully protected at t91. Register now and start enjoying a world-class betting experience.

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